Introduction
This Privacy Policy describes how Alvin AI Studio LLC ("Alvin AI Studio", "we", "us") collects, uses, and protects information when you use the apps, websites, and services we build (collectively, the "Apps").
Alvin AI Studio is a New York–based studio building consumer and prosumer AI applications. We try to keep this policy short and plain. Where we have to be precise, we are.
If you have a question or want to exercise a right, write to info@alvinai.studio.
Information We Collect
Account data. When you create an account in one of our Apps, we collect the information you provide: name, email address, and authentication identifiers. If you sign in with a third party (Apple, Google), we receive a limited identifier from that provider.
Content you create. Anything you submit to the Apps — screenshots, articles, notes, photos, prompts, files, audio. We process this content to provide the feature you asked for.
Usage and device data. App opens, feature interactions, crash reports, IP address, OS version, device model, and approximate location (derived from IP). We use these to operate the Apps, fix bugs, and improve features.
Billing data. If you subscribe, we collect the information needed to process payment. Card numbers are handled by our payment processor (Stripe or Apple) and never touch our servers.
Communications. Emails to info@alvinai.studio, in-app feedback, and any other content you choose to send us.
How We Use Your Information
| Purpose | Legal Basis |
|---|---|
| Provide and operate the Apps you signed up for | Performance of contract |
| Authenticate you and secure your account | Performance of contract |
| Process subscription payments and refunds | Performance of contract |
| Respond to your support requests | Performance of contract |
| Improve app reliability, performance, and features | Legitimate interest |
| Detect and prevent fraud, abuse, or security incidents | Legitimate interest |
| Send transactional emails (receipts, security alerts) | Performance of contract |
| Send product news and marketing where permitted | Consent |
| Comply with applicable laws and lawful requests | Legal obligation |
AI Features & Your Content
Many of our Apps use AI models — sometimes our own, sometimes third-party providers — to generate output from the content you submit. A few things you should know:
We do not train our models on your private content. Content you create inside the Apps (uploads, prompts, conversations) is used to produce a response for you. It is not used to train, fine-tune, or evaluate Alvin AI Studio models without your explicit opt-in.
Third-party AI providers. When a feature calls a third-party model (e.g., OpenAI, Anthropic), your input is sent to that provider only to generate the response. We use providers under terms that prohibit them from training their models on your content.
Output is yours. You own the output our Apps generate from your input, subject to the Terms & Conditions. Note that AI output may be inaccurate or repeat patterns shared with other users — you are responsible for reviewing it before relying on it.
On-device where possible. Where a feature can run locally on your device (especially on iOS / macOS), we prefer that path — no content leaves your device unless you ask it to.
Security
We use administrative, technical, and physical safeguards designed to protect data from unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (TLS) and at rest, role-based access controls, audit logging, regular dependency and vulnerability scanning, and a least-privilege production-access model.
No system is perfectly secure. If you believe your account has been compromised or if you discover a security issue, write to info@alvinai.studio immediately.
Data Retention
Account and content data is retained as long as your account is active. You can delete your account from within any of our Apps; we will delete your content within thirty (30) days, except where retention is required by law (e.g., tax records for paid subscribers).
Backups containing your data are purged on a rolling schedule, typically within sixty (60) days of deletion.
Billing records are retained for the period required by applicable tax law (typically up to seven years in the US).
Server logs are retained for up to ninety (90) days for security and abuse-prevention purposes.
You can request a copy or deletion of your data at any time by writing to info@alvinai.studio.
International Data Transfers
Alvin AI Studio is headquartered in 447 Broadway, 2nd Floor Suite 3007, New York, NY 10013. Our infrastructure is operated primarily in the United States, with limited services in the European Union for users in those regions.
If you access the Apps from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States. Where personal data is transferred from the European Economic Area, the United Kingdom, or other jurisdictions with cross-border transfer restrictions, we rely on appropriate safeguards including Standard Contractual Clauses or equivalent mechanisms.
Your Rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your data (subject to legal retention requirements)
- Object to or restrict certain processing
- Receive a portable copy of your data
- Withdraw consent where processing is based on consent
- Lodge a complaint with a supervisory authority
To make a request, write to info@alvinai.studio from the email address associated with your account. We will respond within thirty (30) days. Free of charge, unless the request is manifestly unfounded or excessive.
California residents have additional rights under the CCPA / CPRA, including the right to know what categories of personal information we collect and to opt out of certain "sales" or "sharing" of personal information. Alvin AI Studio does not sell personal information.
Children's Privacy
Our Apps are not directed to children under thirteen (13), and we do not knowingly collect personal information from children under thirteen. If you believe a child has provided us with personal information, write to info@alvinai.studio and we will delete it.
Where local law sets a higher minimum age (for example, sixteen in some European countries), that higher age applies.
Changes to this Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the Apps and reflected in the "Last Updated" date at the top of this page. Continued use of the Apps after a change indicates acceptance of the updated policy.
Contact
Alvin AI Studio LLC 447 Broadway, 2nd Floor Suite 3007, New York, NY 10013
Email: info@alvinai.studio
For privacy requests, please include "Privacy" in the subject line so we can route it correctly.
Have a privacy question?
Email us with “Privacy” in the subject line and we’ll route it to the right person.
Email info@alvinai.studio