Introduction
This Privacy Policy describes how Alvin AI Studio LLC ("Alvin AI Studio", "we", "us") collects, uses, and protects information when you use the apps, websites, and services we build (collectively, the "Apps"). It applies to every product published under Alvin AI Studio LLC, on web, iOS, and Android, including any regionally-branded or successor version of an App. Where an individual App publishes an additional in-app disclosure, that disclosure supplements — and does not replace — this policy.
Alvin AI Studio is a New York–based studio building consumer and prosumer AI applications. We try to keep this policy short and plain. Where we have to be precise, we are.
Two roles to keep straight, because your rights differ:
- You, our user. We are the controller of your account, billing, and usage data.
- A person you look up. Some Apps include people-search, reverse-lookup, and public-records features. When you run one, we process information about a third party on your instruction. That person has rights too, and Section 5 explains them — they don't need an account with us to use them.
If you have a question or want to exercise a right, write to info@alvinai.studio.
Information We Collect
Account data. When you create an account in one of our Apps, we collect the information you provide: name, email address, and authentication identifiers. If you sign in with a third party (Apple, Google) or with an emailed one-time code, we receive or generate a limited identifier for that sign-in.
Content you create. Anything you submit to the Apps — screenshots, articles, notes, photos, prompts, files, audio. We process this content to provide the feature you asked for.
Search inputs and generated reports. In Apps with search or lookup features: the identifiers you enter (a name, phone number, email address, image, or profile link), the searches you run, and the reports generated for you, including their contents and when they were generated. See Sections 4 and 5.
Usage and device data. App opens, page views, feature interactions, funnel and conversion events, crash reports, IP address, OS version, device model, browser, referring and entry URL, campaign/attribution parameters, and approximate location (derived from IP). We use these to operate the Apps, fix bugs, measure which features and offers work, and improve them.
Billing data. If you subscribe, we collect the information needed to process payment and to keep records: plan, price, currency, billing period, transaction and subscription identifiers, the last four digits and brand of the card, billing country, and refund/chargeback history. Full card numbers are handled by our payment processors (Stripe, Apple, Google, or another processor we name at checkout) and never touch our servers.
Communications and support. Emails to info@alvinai.studio, support tickets, in-app feedback, and any other content you choose to send us — including attachments and any information you provide to verify your identity.
Cookies and similar technologies. See Section 7.
We do not knowingly collect government identifiers, biometric data, precise GPS location, or health data about our users, and we ask you not to submit them.
How We Use Your Information
| Purpose | Legal Basis |
|---|---|
| Provide and operate the Apps you signed up for | Performance of contract |
| Run the searches you request and generate your reports | Performance of contract |
| Authenticate you and secure your account | Performance of contract |
| Process subscription payments, renewals, and refunds | Performance of contract |
| Respond to your support requests | Performance of contract |
| Send transactional emails (receipts, renewal and trial notices, security alerts) | Performance of contract |
| Improve app reliability, performance, and features | Legitimate interest |
| Measure marketing and conversion performance in aggregate | Legitimate interest / Consent where required |
| Detect and prevent fraud, payment abuse, chargeback abuse, scraping, and security incidents | Legitimate interest / Legal obligation |
| Enforce our Terms, including acceptable-use and prohibited-purpose rules | Legitimate interest / Legal obligation |
| Keep audit records of searches and charges to answer disputes and lawful requests | Legitimate interest / Legal obligation |
| Send product news and marketing where permitted | Consent |
| Comply with applicable laws, tax rules, and lawful requests | Legal obligation |
We do not use your account, billing, search, or report data to make automated decisions with legal or similarly significant effects about you, other than automated fraud and abuse screening — which you can ask a human to review by writing to us.
AI Features & Your Content
Many of our Apps use AI models — sometimes our own, sometimes third-party providers — to generate output from the content you submit. A few things you should know:
We do not train our models on your private content. Content you create inside the Apps (uploads, prompts, conversations, searches, reports) is used to produce a response for you. It is not used to train, fine-tune, or evaluate Alvin AI Studio models without your explicit opt-in.
Third-party AI providers. When a feature calls a third-party model (e.g., OpenAI, Anthropic), your input is sent to that provider only to generate the response. We use providers under terms that prohibit them from training their models on your content.
Output is yours. You own the output our Apps generate from your input, subject to the Terms & Conditions. AI output may be inaccurate, may misattribute information to the wrong person, and may repeat patterns shared with other users — you are responsible for reviewing it before relying on it.
On-device where possible. Where a feature can run locally on your device (especially on iOS / macOS), we prefer that path — no content leaves your device unless you ask it to.
Search Features, Public Records & Third-Party Data
This Section applies to Apps that let you look up information about people.
Where the data comes from. Results are compiled from public records, publicly accessible online sources, open-source intelligence, licensed third-party data providers, and — where an App offers it — references to publicly reported data breaches. We aggregate and present that information; we are not its author and we do not independently verify it.
What we do with your searches. We record the identifier you searched, the report generated, and the time and cost of the search. We do this to deliver and re-open your report without charging you twice, to answer billing disputes, to comply with lawful requests, and to detect and stop abuse. Your searches and report history are private to your account.
We do not notify the person you search, and we do not disclose to a third party that you searched for them, except where required by law or where a data subject exercises a right that legally requires disclosure of the processing.
Report retention. A generated report is retained for up to ninety (90) days so you can re-open it without spending another credit, then removed from active systems. You can ask us to delete a specific report sooner.
What these features are not. They are not a background check, an identity-verification service, a consumer report, or a substitute for professional advice. Alvin AI Studio is not a consumer reporting agency under the U.S. Fair Credit Reporting Act, and the information we provide is not a consumer report. Using it for employment, tenant, credit, insurance, or education screening — or for stalking, harassment, or any other purpose prohibited by our Terms — is a breach of the Terms and, in many cases, of the law.
Accuracy. Public data is incomplete, changes constantly, and can be matched to the wrong person. Where information is wrong, it usually traces back to the original public source, and correcting it there is what changes the record. We will suppress a contested record in our future results as described below.
If You Are the Subject of a Search (and Not Our Customer)
You do not need an account with us to exercise rights over information about you.
Removal and suppression. Email info@alvinai.studio with "Privacy — Removal" in the subject and tell us what identifier (name, phone number, email address, address) you want suppressed. We will verify that the request relates to you or to someone you are authorized to act for, then suppress the matching identifier so it does not return results in that App going forward, and remove matching results already held. We aim to apply a suppression within fifteen (15) calendar days, and in any event within the statutory deadline. We keep the minimum record needed to honour the suppression — stored as a one-way hash of the identifier, not in plain text — so that keeping you out of results does not itself become a database about you.
What we can't do. Because the underlying information originates with public records and third-party sources, suppressing it in our Apps does not remove it from the original source. We will tell you which category of source a record came from so you can request removal there, and we will help you work out where to ask.
Access, correction, and objection. You can ask what categories of information about you we hold, ask us to correct a record, or object to our processing. We respond within thirty (30) days.
Verification. We ask for the minimum needed to confirm you are who you say you are — usually control of the email address or phone number in question. We use anything you send for verification only for that purpose and delete it afterwards.
Authorized agents. An agent may submit a request on your behalf with written authorization.
We do not charge for these requests and we do not require you to create an account, subscribe, or accept an offer to make one.
Security
We use administrative, technical, and physical safeguards designed to protect data from unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (TLS) and at rest, role-based access controls, audit logging, regular dependency and vulnerability scanning, and a least-privilege production-access model. Access to search and report data is limited to the personnel who need it to run the service or answer a support request.
No system is perfectly secure. If we become aware of a breach affecting your personal data, we will notify you and the relevant authorities as required by law. If you believe your account has been compromised or if you discover a security issue, write to info@alvinai.studio immediately — we welcome good-faith security reports and will not pursue researchers who report responsibly and do not access other users' data.
Data Retention
We keep data only as long as we need it, then delete or anonymize it.
| Data | Retention |
|---|---|
| Account and content data | While your account is active |
| Generated reports and search results | Up to 90 days in active systems |
| Search audit log (identifier searched, time, cost) | Up to 24 months, for billing disputes, abuse prevention, and lawful requests |
| Billing records and invoices | As required by tax law — typically up to 7 years in the US |
| Refund, chargeback, and fraud records | Up to 7 years, for dispute defence and abuse prevention |
| Server and security logs | Up to 90 days |
| Support conversations | Up to 24 months |
| Suppression records (Section 5) | Indefinitely, minimized — so the suppression keeps working |
| Backups | Purged on a rolling schedule, typically within 60 days of deletion |
You can delete your account from within any of our Apps or by writing to us; we delete your content within thirty (30) days, except where retention is required by law or listed above. Deleting your account does not cancel a paid subscription — cancel first, then delete (see the Terms & Conditions). Unused credits are forfeited on deletion.
You can request a copy or deletion of your data at any time by writing to info@alvinai.studio.
International Data Transfers
Alvin AI Studio is headquartered at 447 Broadway, 2nd Floor Suite 3007, New York, NY 10013. Our infrastructure is operated primarily in the United States, with limited services in the European Union for users in those regions, and some development, support, and operations performed by contracted teams in Türkiye.
If you access the Apps from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States and in the other countries listed above. Where personal data is transferred from the European Economic Area, the United Kingdom, or another jurisdiction with cross-border transfer restrictions, we rely on appropriate safeguards including Standard Contractual Clauses (with the UK Addendum where applicable) or an equivalent mechanism, together with contractual confidentiality and security terms. You can request a summary of the safeguards for a specific transfer by writing to us.
Your Rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your data (subject to legal retention requirements)
- Object to or restrict certain processing
- Receive a portable copy of your data
- Withdraw consent where processing is based on consent
- Opt out of targeted advertising, of any "sale" or "sharing", and of profiling with significant effects
- Not be discriminated against for exercising a right
- Appeal a decision we make on your request
- Lodge a complaint with a supervisory authority or your state attorney general
To make a request, write to info@alvinai.studio from the email address associated with your account, or — if you are not a customer — see Section 5. We will respond within thirty (30) days (extendable where the law allows, with notice). Free of charge, unless the request is manifestly unfounded or excessive. If we decline, we will tell you why and how to appeal.
United States. Residents of California (CCPA/CPRA), and of other states with comprehensive privacy laws including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and others as they take effect, have the rights listed above. Nevada residents may opt out of the sale of covered information. Washington and Nevada residents have additional rights over consumer health data — we do not knowingly collect it. Alvin AI Studio does not sell personal information; see Section 7 for the "sharing" opt-out.
Categories. The categories of personal information we collect, the purposes, and the categories of recipients are set out in Sections 1, 2, and 6 of this policy. We disclose the categories in Section 1 to the categories of provider in Section 6 for the business purposes in Section 2.
EEA / UK. Our legal bases are set out in Section 2. You may complain to your local data protection authority; if you are in the EEA and we have no EU establishment, you may contact your national authority directly.
Children's Privacy
Apps and features that return information about identifiable people — including people-search, reverse-lookup, and public-records features — are restricted to users aged eighteen (18) or over. Other Apps are not directed to children under thirteen (13), and we do not knowingly collect personal information from children under thirteen. Where local law sets a higher minimum age (for example, sixteen in some European countries), that higher age applies, as does any higher age in an App's store listing.
If you believe a child has provided us with personal information, write to info@alvinai.studio and we will delete it and close the account.
Changes to this Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the Apps or by email and reflected in the "Last Updated" date at the top of this page. Where a change materially expands how we use data you already gave us, we will seek consent where the law requires it. Continued use of the Apps after a change indicates acceptance of the updated policy.
Contact
Alvin AI Studio LLC 447 Broadway, 2nd Floor Suite 3007, New York, NY 10013
Email: info@alvinai.studio · Support: support.alvinai.studio
For privacy requests, please include "Privacy" in the subject line so we can route it correctly — and "Privacy — Removal" if you are asking us to suppress information about you from search results.
Have a privacy question?
Email us with “Privacy” in the subject line and we’ll route it to the right person.
Email info@alvinai.studio